Cloud-Cheap.com provides Proxy plans (residential, datacenter, IPv6, mobile...) and VPS (Vietnam/multi-country). Each plan may have specific limits (bandwidth, IP quantity, duration, location, concurrent connections…). Detailed information is displayed on the product page and is considered part of these Terms.

• You are responsible for protecting your login information and all activities originating from your account.
• You commit to providing accurate information when registering/purchasing services.
• Notify us immediately if you suspect unauthorized access to your account.

You must not use Proxy/VPS to perform or support any illegal activities or harm to the system/partners/third parties, including but not limited to:

• DDoS attacks, port scanning, vulnerability exploitation, malware distribution, botnet control.
• Sending spam, phishing, fraud, forgery, or unauthorized data collection.
• Infringing privacy, copyright, or third-party terms.
• Behavior that overloads infrastructure or affects service quality for other users.

We reserve the right to suspend/terminate service when signs of abuse are detected, even without prior notice, to protect the system.

Proxy/VPS performance depends on many factors (network, location, system load, configuration…). We may apply reasonable limits (rate limit, connection limits, resource limits) to ensure stability for the entire system.

For some Proxy/VPS plans, location (country/continent) may change depending on supply time or purchase selection.

• Prices and billing cycles are displayed at the time of purchase and/or in plan information.
• You are responsible for full and timely payment to maintain service.
• We may change prices or promotional programs over time; changes will apply to renewals/new purchases (unless otherwise agreed).

Due to the nature of digital services (Proxy/VPS are allocated immediately), refund policy may be limited or not applicable for some plans. Special cases (extended system errors on our part) may be considered on a case-by-case basis.

Chargeback/payment disputes may result in service suspension and/or account suspension for fraud investigation.

We may suspend or terminate service in the following cases:

• You violate the Terms or Acceptable Use Policy.
• Non-payment on time.
• Valid legal requests, or to protect system security.

Services are provided on an “as-is/as-available” basis. We do not guarantee uninterrupted or error-free service. To the extent permitted by law, Cloud-Cheap.com is not liable for indirect damages, lost profits, data loss, or losses arising from using/inability to use services.

We may update the Terms of Service from time to time. New versions will be posted on this page and effective from the posting date.

If you need support or have questions, please contact via the :contact_link page.